Account Executive - Solihull
Job Description:
Santia is the UK’s leading provider of health & safety risk management solutions, offering the broadest range of services in the market.
Through commitment to our customers and the continual development of our biggest asset – our people, we can offer job stability and the opportunity to develop in a rewarding work environment.
We are currently looking for an Account Executive to work in our offices in Solihull to be responsible for the administration of a specific portfolio of client accounts. You will provide the necessary management information on client’s portfolio for both the client and the account manager.
The Key responsibilities will include but not be limited to the following:
• To support the Account Manager in ensuring smooth implementation of new accounts, ensuring client specific process flows and documentation are produced and distributed to all relevant parties internally and within the Client organisation
• To participate in the constant development of providing a quality service to our Clients
• To actively pursue the opportunities of new business with Clients and provide quotations when required for new sites/services using an agreed pricing matrix. To liaise with the Account Manager on any queries relating to quotes
• To ensure Client contracts renewals and RPI increases are flagged to the Account Manager in a timely manner and that all administration relating to such is undertaken and all necessary information distributed throughout the team
• To provide support and guidance to Clients in relation to all account queries. Redirecting queries within the account management team and coordinating resolutions and answers to a satisfactory conclusion with the Client
• To act as focal point for any Client invoicing queries providing support and guidance to all Clients in relation to account invoicing queries and ensuring the client receives a satisfactory conclusion to the query.
• To attend and participate in external meetings, including quarterly review meetings, taking minutes and reporting back as necessary
We are looking for the successful individual to have:
• IT literate
• Presentation skills
• Understanding of client relationship management
• Proactive client communication
• Flexibility and responsiveness to work and travel
• Is flexible and adaptable in approach
To apply please click http://www.santia.co.uk/who_we_are/current_vacancies
Santia is an equal opportunities employer welcoming applications from all sectors of the community.
How to apply:
To apply please click on the link below http://www.santia.co.uk/who_we_are/current_vacancies
